Terms and conditions applicable as of 2021, April 6th.
Use of the Discount Pass
Modification of the contract
- By the carrier:
Any change to the program leading to an increase in flight frequency is to the benefit of the passenger. Under no circumstances will the reduction of flight frequency, temporary or permanent, entitle the passholder to any card refund.
- By the passenger:
Eight days notice will be required for any modification to the contract. Contract modifications will only be allowed in case of an upgrade to a higher value contract. The residual value of the initial contract will be calculated on a pro-rata basis according to the number of months used and the difference will be offset against the value of the new contract. A month is considered "used" as soon as it has begun. In any case other than the one above, any contract modification will lead to the termination of the contract as described in the paragraph "Termination of the contract".
Termination of the contract
- By the carrier:
Any termination of a Discount Pass entitles the passholder to a refund based on the residual value of the card as calculated on a pro-rata basis of the months used. A month is considered "used" as soon as it has begun.
- By the passholder or purchaser: 1-year membership
If the Discount Pass holder or purchaser’s termination request falls within 4 months of the enrolment date (a month is considered "used" as soon as it has begun), 35% of the card purchase price will be reimbursed in euros or Blue Credits.* Refunds will only be issued to the purchaser. No refund is possible beyond 4 months after the enrolment date. * Euro-issued Cards can only be refunded in Euros and Blue Credit-issued Cards can only be refunded in Blue Credits.